Terms and Conditions

  1. 10 points for every SGD$1 spent.
  2. 16,880 points = $18 voucher 28,880 points = $58 voucher 60,000 points = $128 voucher 120,000 points = $268 voucher
  3. Launching this year 2020, iROO brings you our newly-revamped Membership program — simply our way of saying thank you for shopping with us. Not only that, the benefits just keep getting better and better! As our member of our squad of loyal shoppers, you’ll be able to reap rewards across our five outlets in Singapore.
  4. PERKS & POINTS As our beloved iROO member, you are entitled to earn fabulous loyalty points for your purchase(s). For every S$1 spent, you’ll earn 10 points. All accumulated points will be valid for ONE (1) year and will need to be redeemed on the 31st of March the year after. Extension of point validity will not be permitted. Multinational accumulation will also not be accepted. Upon point expiry, your spend balance will be converted to zero. Thereafter, your membership tier status will also be subjected to review. Members shall be responsible for ensuring that the spend balance is accurate at the time of your transaction. Missed points will not be registered once the transaction has been closed.
  5. REDEEM MY REWARDS Rewards can only be redeemed once, and they can only be redeemed at our physical iROO stores in Singapore. When redeeming your rewards along with your current purchase, no points will be accumulated for this transaction. Only ONE (1) Rewards redemption can be used for a single receipt. Each Reward can only be used once towards partial- or full payment of any regular-priced items. If the value of the reward is not fully redeemed, the remaining value will not be refunded. Promotions listed are non-exchangeable, non-transferable, non-redeemable for cash nor substituted for other rewards.
  6. RETURNS If you have earned loyalty points when making a purchase, these accumulated points will be deducted from your total point balance once the item(s) are returned or refunded.

Regulations on use of Birthday Voucher (Note on Birthday Voucher)

  1. Collect birthday voucher at iROO store.
  2. Scope of Use: iROO store.
  3. Shall be used within one month.
  4. Expiry date: ________________
  5. Signature: ____________ Shop: ____________
  6. Date: ____________ Sales: ____________

A:The membership will be discontinued when member does not make any purchase within one year. However, the membership will be reactivated at the time of making the purchase.

A:Birthday voucher is eligible for the birthday month. We regret that the expired birthday voucher will not be entertained.

A:Within the valid birthday month, please inform our shop personnel to assist for the reissuing the birthday voucher.